FREQUENTLY ASKED

QUESTIONS

Can I insert an image, video, or gif in my FAQ? (Demo)

Yes. To add media follow these steps: 1. Enter the app’s Settings 2. Click on the “Manage FAQs” button 3. Select the question you would like to add media to 4. When editing your answer click on the camera, video, or GIF icon 5. Add media from your library.
When can I expect my order?

Our orders are shipped using 1st or 2nd Class Signed Royal Mail. Live in or near Newark in the UK? You can opt for FREE local collection upon checkout from: Newark Art Gallery & Studio 37 Kirk Gate, Newark NG24 1AD Collection Times: Mon-Fri 9:30AM-16:30PM You will get a notification from us when your order is ready for collection. Please allow 1-2 days to process.
How do I add a new question & answer? (Demo)

To add a new FAQ follow these steps: 1. Click “Manage FAQs” button 2. From your site’s dashboard you can add, edit and manage all your questions and answers 3. Each question and answer should be added to a category 4. Save and publish.
Where are you located?

Comic Sanctum is an online store so please reach out to us via this chat or our social media channels regarding your orders. We attend Comic Cons and market days all over the UK throughout the year. All info can be found on our instagram: @comic_sanctum
How do I edit or remove the “FAQ” title? (Demo)

You can edit the title from the Settings tab in the app. If you don’t want to display the title, simply disable the Title under “Info to Display”.
What is an FAQ section? (Demo)

An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?” It’s a great way to help people navigate your site and can even boost your site’s SEO.